- How do I get a library card?
- How do I access my library account?
- How do I download audio books from the Internet?
- How do I request an item that is not available from the Garfield County Libraries or Marmot?
- What do I do if I lose my library card?
- How do I reserve a meeting room?
- How do I use my wireless at the library?
- How do I give money to the library?
- What is a Marmot-Wide Hold and Why Would I Want One?
- How do I renew items checked out on my card?


How do I get a library card?
Answer: There are two ways to get a library card:You can visit any of the District's 6 libraries, fill out a brief registration form, and present a photo ID and proof of your mailing address (i.e. piece of cancelled mail); orYou can fill out the appliation online (go to "About Us" and click on "Get a Library Card"), you will receive your library card number via e-mail within about 48 hours. The actual card will be mailed to you. When you visit the library for the first time you will be asked to present a form of ID for verification. Only Colorado residents can apply for a library card.
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How do I access my library account?
Answer: To access your library card record, go to your account in the library's catalog (click on "My Library" above), type in your full name and library card number. From within your account you may add holds, renew items, add to your preferred searches, and review your reading history.
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How do I download audio books from the Internet?
Answer: The library subscribes to Overdrive downloadable audio books. Click on "Books, Movies & More" from the menu above and then choose "Audio Books".
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How do I request an item that is not available from the Garfield County Libraries or Marmot?
Answer: To request an interlibrary loan, please click on "ILL Request" from the Find Books and Materials Page. Please fill out as much information as possible and click on "Submit Interlibrary Loan Request"
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What do I do if I lose my library card?
Answer: Be sure to notify any Garfield County Public Library location if your card is lost or stolen. If you do not report your card lost or stolen and someone else uses it, you will be responsible for whatever is checked out. To get a new card, just visit any location and bring photo ID. There is a $3.00 charge for a new library card.
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How do I reserve a meeting room?
Answer: Some of the library branches have meeting rooms available for public use. Please contact the branch to discuss the availability for the meeting room. Following is the libraries' policy on Meeting Rooms.MEETING ROOM POLICY It is the policy of the Garfield County Public Library District to allow organizations and groups use of Library meeting rooms when those facilities are not needed for activities sponsored in whole or in part by the Library District. Such permission is revocable and does not constitute a lease. Permission to use a meeting room of the Garfield Coounty Public Library District does not imply Library endorsement of the aims, policies, or activities of any group or organization. The primary purpose of the Library District is to serve as a resource for learning, studying, and contemplating ideas. The Library District believes that the provision of a safe and quiet environment is necessary to fulfill this purpose. Public use of meeting rooms is not a primary purpose of the Library and should not be allowed to disrupt the Library's primary purpose.
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How do I use my wireless at the library?
Answer: Why wireless?Wireless allows you to bring your own computer to any of our six branches located throughout Garfield County for Internet access. How do I use wireless at the library? You will need to bring your own laptop/computer/PDA to the library and it will need to have built-in WiFi or you will need to install a WiFi network card. Most WiFi equipment will be compatible. However, the library system can make no guarantees as to compatibility of your equipment with our wireless network. Wireless access is currently offered at all six branches. Printers are not part of the wireless network. If you need to print, please save the work to a flash drive or disk, then login to one of our computers and send print jobs to a printer.Can the library help me configure my computer?Sorry, everyone's computer is different and you are responsible for knowing how to configure your own equipment. Garfield County Public Libraries are not responsible for changes you make to your computer's settings. If you need additional assistance, you may need to contact the manufacturer of your hardware or software.Limitations and DisclaimersLibrary users should be able to access our wi-fi connection in any of the librarys public areas. There may be some places from which you cannot access the Internet; if this happens, please move to another part of the library.We offer unfiltered Internet access. By using this service, you agree to abide by the Librarys Internet Use Policy. This policy states the limitations of Internet access, your responsibilities for using that access, and provides examples of acceptable and unacceptable uses. The Librarys Internet connection is not secure. Information sent to or from your computer or other devices may be captured by anyone else with the appropriate equipment and software. Library staff cannot provide technical assistance. We cannot guarantee that you will be able to make a wireless connection.The Library assumes no responsibility for the safety of equipment or for notebook/laptop computer or other wireless device configurations, security, or data files resulting from a connection to the Librarys network.
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How do I give money to the library?
Answer: The library has two organizations which accept donations: the Friends of the Library (there is a Friends Group at each branch) and the Library Foundation. To find more information about these groups and to give a donation, please click on either "Friends or Foundation" under About Us on the menu above.
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What is a Marmot-Wide Hold and Why Would I Want One?
Answer: If you hold a Garfield County Public Library card you can now place your own holds, from home, on your own computer, for materials that are not currently available at your local branch. The materials will be delivered to your local branch and you will be notified when they arrive so that you may pick them up. Below are some frequently asked questions about this new service.

How will I know if an item I find in the Marmot catalog is available to borrow through Marmot-wide holds?

The Marmot catalog will display a message on the screen that tells you no copies are available to request. At this point, you still have options. Check with a librarian who can request the item for you from libraries outside of the Marmot system.

If the item I want is checked out in my home library system, can I still request it through Marmot-wide holds?

Absolutely. Thats the beauty of the system. You no longer have to wait for your librarys copy to be returned. When you place a hold on the title, the system will first look for copies in your local library. If all copies are checked out, the system will request an available copy from another Marmot library.

Can I place a Marmot-wide hold myself online or do I need to fill out a form? (or see a librarian?)

You now have the freedom to request a copy of any title you find in Marmot electronically without any staff intervention.

How long does my book check out for?

Your due date will be determined by the owning library. If your home library has a two week checkout period on books and the copy you receive is from a library where the checkout period is three weeks, your copy will be due back in three weeks.

When is a book overdue and to whom do I pay fines?

A book is overdue when it has reached the end of its lending period. That period is determined by the owning library. If you pay overdue fines, the fines will be collected by the library where you return the item. Marmot libraries will periodically meet to make sure all libraries are fairly compensated.

Why dont any Marmot libraries loan DVDs?

Many Marmot libraries do. Others have determined that local demand is too great to be able to share their collection throughout Marmot.

What do I do if I place a Marmot-wide hold and never receive the item Ive requested?Where do I pick up the item Ive requested?

Your item will be sent to the library you designated as a pickup location when you placed the hold.

How long will it take to receive the item Ive requested?

There are many factors to consider. If all the copies of the title you requested are checked out throughout the Marmot system, the time will be extended. When you place a hold, your request is added to a que in the order it was received. If other requests are ahead of you, your wait will be longer. If there are copies available and your request is first in the que, you should receive your copy within five business days.

Please feel free to contact your local branch with any additional questions you may have.

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How do I renew items checked out on my card?
Answer: To renew items click on "My Account" above and enter the information requested. Once in your record, click on "Items currently checked out". To renew all item, click on the "Renew All" button. If you only wish to renew certain items, click the box(es) preceding the item(s) in the list, and then click on "Renew Selected Items". If an item may not be renewed it will say "ON HOLD" in red next to the due date of the item.
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